Key Accountabilities

• Lead and execute service sales and business development for MTU applications in the assigned portfolio.
• Develop and manage internal and external customer relationships to ensure customer satisfaction and retention.
• Expand the business by maintaining existing customer accounts and penetrating new segments and markets.  
• Plan, monitor, and report on application business performance over the planning horizon, including service sales contribution to Aftermarket Total Solutions (ATS).
• Provide service, customer, and market intelligence to relevant stakeholders to support business decisions.
• Responsible for achieving incoming order targets and service revenue goals.
• Maximize revenue through proactive sales of service offerings, upgrades, parts, and maintenance contracts.
• Drive development and improvement of the distribution/service network to increase business reach and effectiveness.
• Prepare, own, and ensure timely submission of quotations, ensuring compliance with company policies and applicable regulations.
• Implement approved service sales strategies and tactical plans.
• Actively engage in direct and indirect sales efforts, targeting end-users and government-related customers through appropriate market access strategies.
• Manage sales via distribution channels to strengthen expertise, market share, and service coverage.
• Lead key account management for strategic and high-value customers.
• Support pricing, forecasting, and customer engagement using CRM tools and internal systems.
• Attend client meetings, trade exhibitions, and industry events to promote MTU service solutions.
• Undertake any other assignments from the line manager as required.

Qualifications

• Degree or Diploma in Engineering, Business Administration, Marine, or other related disciplines, or equivalent qualifications.
• Minimum 5 years’ experience in a marine, industrial, or service sales position. Experience working with government agencies or institutional clients is an advantage.
• Strong technical understanding of power systems and MTU service offerings.
• Excellent interpersonal, negotiation, and communication skills.
• Proficiency in English is required. Ability to communicate in Mandarin is a plus due to engagement with regional customers.
• Customer-oriented mindset with a proven ability to build strong, lasting relationships.
• Comfortable working in a dynamic, fast-paced, and evolving environment.
• Willingness to travel for business as required.